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Owner-Operators

Quality service to keep you moving

Experience comprehensive, end-to-end support designed to keep your business moving smoothly. Our services include everything from load sourcing and booking to rate negotiation and meticulous paperwork management. We also provide ongoing support throughout the entire transportation process, ensuring that you're never left navigating challenges on your own. By partnering with our expert dispatchers, owner-operators can significantly streamline their operations, freeing up valuable time to focus on what they do best—driving. Meanwhile, our dispatchers handle the administrative burdens, such as managing paperwork, coordinating logistics, and securing the best possible rates, allowing you to maximize efficiency and profitability on every haul. This partnership not only reduces stress but also enhances your business's overall performance, giving you a competitive edge in the market.

Driving your success forward

We are currently accepting the following equipment types:

  • 53' Dry vans/reefers

  • Flatbeds

  • Power only (bobtail)

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We will also offer our services to your drivers if you have multiple trucks (starting at 6%)

Services included free of charge

1

24/7 Support

24/7 support provides round-the-clock assistance, ensuring you have help whenever you need it. This includes real-time communication for unexpected issues on the road, assistance with route changes or delays, and immediate help with paperwork or compliance questions. The dispatcher will also handle last-minute load opportunities, resolve disputes, and coordinate with shippers and receivers, allowing the owner-operator to focus on driving without worrying about administrative tasks or potential roadblocks, regardless of the time of day or night.

2

TONU/Detention

A dedicated dispatcher plays a crucial role in ensuring that fees like Truck Order Not Used (TONU) and detention time are paid by the broker or shipper. When such situations arise, the dispatcher proactively communicates with the broker or shipper, presenting a clear and detailed account of the situation, including time-stamped documentation like arrival times, communication logs, and any relevant paperwork.

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The dispatcher will negotiate firmly, using industry knowledge and the terms of the contract to argue for the rightful compensation. They may cite past agreements, industry standards, or specific clauses in the contract that support the carrier's claim. If the broker or shipper resists, the dispatcher continues to advocate persistently, emphasizing the importance of honoring these fees to maintain a fair and professional working relationship. The dispatcher's goal is to ensure that the owner-operator or carrier is not unfairly burdened with costs or lost income due to circumstances beyond their control.

3

Broker Negotiation

A dispatcher negotiates with brokers for better rates to maximize the profitability of each load for the owner-operator or carrier they represent. The primary goal is to secure the highest possible rate for the job, ensuring that the driver's time, effort, and expenses are adequately compensated. 

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Click below to learn more about some of the tactics our dispatchers use to negotiate rates. 

New Carrier Offer

Get your first load dispatched FREE!!

RediTraq Dispatch offers a range of services to support owner-operators, helping them manage the logistical and administrative aspects of their business so they can focus on driving. These services include:

1 / Load Sourcing and Booking:

​Our dispatchers actively search for and secure the best available loads that match the owner-operator's preferences, such as route, freight type, and rate. They handle all negotiations with brokers or shippers to ensure the best possible deal.

2 / Route Planning and Optimization:​

They provide route planning services, selecting the most efficient and profitable routes while considering factors like fuel costs, tolls, and delivery windows. This helps minimize expenses and maximize on-time deliveries.

3 / Paperwork Management:

Dispatchers handle all necessary paperwork, including contracts and bills of lading. They ensure that all documents are completed accurately and submitted on time, reducing the administrative burden on the owner-operator.

4 / Compliance Assistance:

The dispatcher helps the owner-operator stay compliant with federal and state regulations, such as Hours of Service (HOS) rules and safety requirements. This includes keeping track of permits, licensing, and other legal documentation.

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IFTA filing $50/quarter

HOS monitoring $20/week

ELD compliance $20/week

DOT audit preparation $100 

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5 / Communication and Coordination:

Dispatchers serve as the primary point of communication between the owner-operator and brokers, shippers, or receivers. They coordinate pickup and delivery schedules, provide updates, and resolve any disputes or issues that may arise.

6 / Load Tracking:

​The dispatcher monitors the progress of each load, providing real-time updates to all parties involved and ensuring that any potential issues are addressed quickly.

Like what you see?

Reach out now to receive a New Carrier Packet and start getting the best loads today!

Let’s Work Together

Get in touch so we can start working together.

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